Delivery
From our atelier to your door — every Mayton order is prepared with the same attention to detail that goes into crafting our shoes. Below you'll find all the information you need about shipping, delivery times, and tracking.
Shipping Zones
We currently ship to all European Union countries, as well as the United Kingdom and the United States. All orders are dispatched via Chronopost®.
If your country is not yet available, please register your interest and we'll notify you as soon as we ship to your region.
Delivery Times & Costs
| Destination | Estimated Delivery | Shipping Cost |
|---|---|---|
| France | 1 working day (avg. 3 days incl. processing) | Free |
| European Union | 2–3 working days | Free |
| United Kingdom | 3–5 working days | Free |
| United States | 5–8 working days | Free |
Delivery times are estimates and may vary depending on your location and local customs procedures.
Order Processing
Orders are processed within 1–2 working days. We ship Monday to Friday — orders placed over the weekend will be processed on the next working day.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number. Please allow up to 24 hours for tracking information to become active — we recommend checking back the following day.
Track your parcel at any time via Chronopost tracking by entering your parcel number.
Customs & Duties (UK & US Orders)
Orders shipped to the United Kingdom and the United States may be subject to local customs duties, import taxes, or handling fees upon arrival. These charges are determined by your country's customs authority and are the responsibility of the recipient. We recommend checking with your local customs office if you have any questions before placing your order.
The Mayton Gift Experience
Every Mayton order arrives in our signature packaging — a refined unboxing experience designed to reflect the craftsmanship inside. Your shoes are elegantly presented and placed in a protective cardboard box, ready to impress from the very first moment.
Sending a gift? Simply reach out via our contact page with your personalised message and we'll include a handwritten card inside the packaging. Gift orders can be shipped directly to the recipient — no prices will be visible.
Uncollected Packages
To avoid any delays, please ensure someone is available to receive your delivery. If a parcel is returned to us due to non-collection, return shipping costs will be the responsibility of the customer. We'll be in touch to arrange redelivery.
Need Help?
Our team is always happy to assist. Contact us at contact@maytonshoes.com and we'll get back to you within a few business days.
